Active Regulars
0
Registered customer profiles
Stamps Issued
0
9 visits earn 10th drink free
Catering Pipeline
£0.00
£0.00 deposit collected
Monthly Fixed Overheads
£270.00
Insurance, booking, maintenance

Hatch Barista Counter

Search a customer by name or phone to issue a visit stamp or redeem a completed card.

Confirmed Catering Bookings

Upcoming Brew Package corporate and private events

Jenkins & Partners Strategy Breakfast · 12 Nov (£420.00 · 40% deposit collected)
Design Studio Client Morning · 20 Nov (£242.00 · 40% deposit invoiced)

Operating Cost Baseline

Verified from setup budget and business plan

Initial Equipment Setup: £2,497.75
Estimated Monthly Running Costs: £270.00 / month
Break-even baseline: Approximately 4 flat whites per day covers monthly fixed overheads.

Hatch Menu Selection

Tap items to add to current order

Current Order

Hatch register

Subtotal £0.00
Total £0.00

Visit-Based Loyalty Card System

Simple and transparent: 9 stamps earned → 10th handcrafted coffee free on the house.

Open Customer Pass Preview

Operational Loyalty Rules

  • 1 stamp awarded per hot drink or food purchase.
  • Target threshold: 9 stamps required.
  • Reward: 1 free coffee of choice (any size or dairy alternative).
  • No app download required: accessed via mobile browser pass or saved to home screen.
  • Instant QR token verification behind the counter.

Customer Pass URL Structure

Each registered customer receives a persistent unique pass link with an embedded barcode.

https://thebrewcoffee.co.uk/pass/?token=brew-leo-7721

CRM & Contact Records

Customers, corporate catering contacts, site pitch landowners and suppliers

Name / Company Category Phone / Email Loyalty Status Total Spend Actions

Brew Package Quote Calculator

Standard package rates: minimum 20–30 guests, 1 hour minimum service, 40% booking deposit schedule.

40% Deposit Model
Guest Count 25 guests
Rate per guest: £15.00
Total Package Quote: £375.00
Required 40% Booking Deposit: £150.00
Remaining 60% Balance on Event Day: £225.00

Scheduled Event Bookings

Inquiries, deposit invoices, and confirmed dates

Email Broadcast Composer

Direct communication to opted-in customer lists

Automated Lifecycle Triggers

Configured system notices

First Visit Welcome Active

Sends welcome email and customer pass link 1 hour after first counter visit.

Reward Milestone Alert Active

Notifies customer when 9th stamp is reached and free drink is unlocked.

Catering Deposit Reminder Active

Follows up on pending 40% deposit invoices 7 days prior to event date.

Initial Setup & Equipment Costs

Capital equipment from verified planning overview

£2,497.75
Item Category Cost

Monthly Fixed Overheads

Ongoing operating baseline

£270.00
Expense Description Monthly

Database Backup & Restore

Export or import your full offline data file (JSON)

System Reset

Restore default business plan seed records